have pioneered the development and delivery of both Homelessness & Housing Advice and Allocations
benchmarking and the Allocations and Choice Based Lettings Efficiency
and CBL Efficiency Cost Model
Efficiency Cost Model incorporates benchmarking in relation to the
Housing Register, Verification Checking and CBL to enable cost
comparisons and analysis – but goes beyond this to provide a series of
scenarios to show the type of efficiency gains which could be achieved if
services were remodelled.
and Housing Advice Review Service
Working with Shelter we have
developed an innovative Homelessness & Housing Advice Review Service.
Drawing upon Shelter’s extensive expertise of completing Quality Review
work (in over 70 local authorities) and combining this with benchmarking
means that this service provides participating authorities with an
integrated, independent view of the quality, performance, cost and
resource profile of their services.