acclaim consulting


地cclaim home

about 地cclaim

地cclaim people




inspection services

地cclaim community

key credentials


contact 地cclaim


Tony Edney (Consultant)


Tony is a qualified CiPFA accountant with 20 years experience in a range of senior finance posts within local government. His local government career involved working on major projects, liaison with Central Government and treasury management before moving into management consultancy in 1994. Since then Tony has worked with Binder Hamlyn, Andersen, Deloitte and Acclaim.


Tony has been instrumental in supporting the development and roll-out of a number of successful cost, resource and performance management benchmarking products for the housing sector. These include benchmarking for housing management, homelessness and housing options/advice, and allocations and choice-based lettings.


Eric Sharpe (Consultant)


Eric is an expert in social housing with particular skills in housing management, repairs, empty property management and IT acquired over 30 years. He has worked at a Director level in local authority housing (responsible for the management of a stock of 15,000+ properties in the North East of England with several difficult to let estates) and as a private sector consultant with customers ranging from large unitary authorities to small community based housing associations. Eric also has significant experience of change management, policy and procedure development, and IT specification and implementation.


Eric has recently completed two major projects at CityWest Homes in Westminster on behalf of Acclaim: developing a business case for the rollout of Document Image Processing (DiP); reviewing all of the ALMOs key management processes linked to the procurement of a new integrated housing management system.


Jem Fouweather (Consultant)


Jem is a highly skilled and experienced social housing practitioner who has worked in a wide variety of settings over the last 30 years. This has included working as a directly employed senior manager, an affiliate Housing Inspector for the Audit Commission and in a consultancy capacity, particularly in the provision of inspection and performance management support for a range of local authorities (including ALMOs) and housing associations. He has also worked as an embedded resource to deliver services on a longer-term basis as an interim manager.


David Mullany (Consultant)


David is a management consultant with 30 years experience of working in the social housing sector across a wide range of different types and sizes of local authorities and housing associations. He worked for several years at a senior director level, and has worked as a consultant for the past six years.


David is an effective strategic thinker, with a demonstrable track record in developing strategic documents, change management, customer engagement, performance management and systems analysis.


Jonathan Card (Consultant)


Jonathan has a background in the Housing Association sector, with over 25 years working experience. A Fellow of the Chartered Institute of Housing, he has worked at all levels for a range of different housing associations. Previous jobs have included Operations Director for a medium sized national housing association and heading up the housing management service for a housing provider in central London - the latter including a period as interim Chief Executive.


Zaidee ODell (Consultant)


Zaidee has extensive housing experience within the housing association, local authority and ALMO sectors both as a manager and consultant. Prior to becoming a consultant she worked as Head of Housing and as Policy & Research Manager for a large London housing association. As part of this, Zaidee implemented the restructuring of the housing department (covering of 60 staff).


Jane Bailey (Consultant)


Following a successful career in local government and the Housing Corporation, Jane joined PWC as a management consultant where she spent 7 years assisting both central and local government in the UK and aboard.


Delivery highlights include the development of an IT implementation strategy for the Hong Kong Housing Authority, setting up a Shared Service Centre for the BBC and supporting the ERCF funded transfer of Housing Stock for the London Borough of Hackney.


Robert Brewer (Consultant)


Robert is a housing manager by profession and specialises in helping housing organisations to improve their services. He spent 18 years in operational management, and a further 10 years in policy, commissioning and service development, before becoming a consultant in 2001. As a consultant, he has worked with over 80 housing organisations, including 40+ housing associations of all sizes, 15 retained stock councils and 17 ALMOs, as well as other housing-related agencies and companies.


Robert became an Affiliate Housing Inspector for the Audit Commission in 2003 and has since been involved in fifteen inspections (including five as the principal inspector). He is a Fellow of the Chartered Institute of Housing and holds CIPFAs advanced diploma in business and financial management.


Jon Slade (Consultant)


Jon makes change happen and has done so in a wide variety of ways and settings across the social housing sector. He has a strong track record in planning change initiatives and building project teams as well as the strategic (and operational) relationships to underpin this.


Jon played an integral role in the first housing refurbishment PFI, enabling the project to move from near termination to the successful award of a second PFI contract. More recently Jon developed a 5.5m change programme for CityWest Homes, including implementing CRM and workflow software; restructuring the service from 14 offices to 4 offices; transitioning from generic working to specialised teams; reviewing all key business processes and moving head office. Jon took the programme from inception to full budget approval.