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Allocations & CBL Efficiency Cost Model

The Efficiency Cost Model uses benchmarking to establish a robust ‘evidence base’ and remodels this current costs and resourcing levels to assess the level of efficiency gains achievable.

Housing Solutions Best Practice Groups


Homeless Options and Homelessness VFM Review Service

Working with Shelter we have developed an innovative Homelessness & Housing Advice Review Service. This service provides participating authorities with an integrated, independent view of the quality, performance, cost and resource profile of their services


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The Allocations benchmarking and Efficiency Cost Model has been used by a wide range of organisations including over half of London Councils.

To find out more download the service overview or contact John Frankis at  

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Click above for ‘An Introduction to Acclaim’



Acclaim and Shelter have been working in partnership to form Housing Solutions Best Practice Groups. Drawing on Shelter’s quality review, legal and policy teams, and Acclaim’s efficiency, benchmarking and best practice experience, the Housing Solutions Group will draw in managers across the sector and lead in identifying both practical and strategic initiatives and best practice.

To find out more contact